Terms & Conditions
TERMS AND CONDITIONS
These Terms and Conditions of Use and Sale (hereinafter, the "Terms and Conditions") govern access to and use of the website cordera.es, the services made available through it and, where applicable, the purchase of CORDERA products.
The website is operated by Daughters of Cordera S.L. (hereinafter, "CORDERA"). The services available may include access to product information, the purchase of products, subscription to newsletters, creation and use of customer accounts and other services made available through the website.
Any person accessing or using the website acquires the status of user (the "User"). Where the User places an order, the provisions applicable to purchases shall also apply.
By using the website or, where required, expressly accepting these Terms and Conditions, the User confirms that:
(a) they have read and understood these Terms and Conditions;
(b) they agree to comply with the obligations applicable to them; and
(c) they have the legal age and capacity required to use the services and enter into the corresponding transaction.
If the User does not agree with these Terms and Conditions, they should not use the services or place an order.
The English version of these CORDERA Terms and Conditions is provided for convenience. Unless otherwise required by applicable law, the Spanish version shall prevail in the event of any discrepancy. This provision does not affect any separate terms applicable to international transactions processed by third-party service providers, including the terms presented during the international checkout process.
For orders shipped to destinations where the international checkout is operated by Global-e, Global-e acts as merchant of record for the corresponding sale. Such orders are also subject to the applicable Global-e Terms of Sale and Privacy and Cookies Policy presented during checkout. The Global-e legal entity acting as the contracting party will be identified in the corresponding checkout documentation or receipt.
In the event of any inconsistency between these Terms and Conditions and the terms presented during the international checkout, the latter shall prevail in relation to the aspects of the transaction for which the international checkout provider acts as contracting party, without prejudice to any mandatory consumer rights.
1. HOLDER OF THE SERVICE
In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the details of the website operator are:
Company name: Daughters of Cordera S.L.
Tax Identification Number (NIF): B32426157
Registered office: Calle Real, 85, 4º, 15003 A Coruña, Spain
E-mail address: info@cordera.es
Business activity: Fashion and accessories
2. USE OF THE WEBSITE AND INFORMATION
2.1 USE OF THE WEBSITE
The website cordera.es provides access to information, products, services and other content made available by CORDERA.
The User undertakes to use the website lawfully and in accordance with these Terms and Conditions, good faith and public order.
In particular, the website may not be used to:
(a) carry out unlawful activities or activities contrary to good faith or public order;
(b) publish, transmit or disseminate illegal, discriminatory, racist, xenophobic, terrorist, abusive or otherwise unlawful content;
(c) damage, disable or interfere with the website, CORDERA's systems, its suppliers or third parties, including by introducing viruses, malicious software or other harmful elements;
(d) access or attempt to access accounts, systems, information or communications belonging to other users or third parties without authorization; or
(e) infringe the intellectual property, privacy, data protection or other rights of CORDERA or third parties.
CORDERA may remove content or contributions that are unlawful, infringe third-party rights or breach these Terms and Conditions.
Where participation tools, reviews, comments or similar functionalities are available, CORDERA shall not be responsible for opinions expressed by users except to the extent required by applicable law.
2.2 COLLECTION AND PROCESSING OF INFORMATION
Personal data may be collected through customer accounts, contact forms, newsletter subscriptions, purchase and checkout processes, customer service interactions, cookies and similar technologies, browsing activity and other functionalities available through the website.
In connection with purchases, CORDERA and, where applicable, the service providers involved in the transaction may process information necessary for order management, payment, fraud prevention, shipping, delivery, returns, refunds, taxation, customs formalities and customer service.
The collection and processing of personal data is governed by CORDERA's Privacy Policy and, where applicable, by the privacy information presented by the corresponding service provider during checkout.
Information regarding cookies and similar technologies is available in CORDERA's Cookies Policy.
3. MODIFICATION OF THESE TERMS AND CONDITIONS
CORDERA may modify these Terms and Conditions where necessary to reflect legislative or regulatory changes, changes to its services or business operations, technological developments or relevant industry practices.
Where appropriate, material changes will be communicated through the website or by other suitable means.
The Terms and Conditions applicable to a purchase will be those in force at the time the order is placed, without prejudice to any mandatory legislation applicable to the transaction.
4. REGISTRATION AND CUSTOMER ACCOUNTS
When creating an account or providing information in connection with a purchase, the User undertakes to provide true, accurate, current and complete information and not to impersonate another person.
The User is responsible for maintaining the confidentiality of their account credentials and for informing CORDERA of any unauthorized use of their account of which they become aware.
Where relevant information changes, the User should update it or provide the updated information when necessary for the proper provision of the service.
5. PRIVACY
Personal data will be processed in accordance with applicable data protection legislation and CORDERA's Privacy Policy.
The legal basis for processing will depend on the relevant activity and may include the performance of a contract, compliance with legal obligations, legitimate interests or consent where required by law.
The use of the website does not, by itself, constitute consent to all processing activities.
6. SECURITY AND FRAUD PREVENTION
CORDERA and the service providers involved in processing transactions may carry out security and fraud prevention checks where necessary to protect customers, transactions, the website and the parties involved in the purchase.
Such checks may include verification of order, account, payment, delivery or transaction information and, where appropriate, the use of specialized fraud prevention tools or databases.
Additional information or verification may be requested when reasonably necessary to process an order or protect against fraudulent or unauthorized transactions.
These processing activities will be carried out on the legal bases applicable in each case and in accordance with the corresponding privacy information.
7. USER RESPONSIBILITY
The User is responsible for the lawful use of the website and for complying with these Terms and Conditions.
The User may be responsible, to the extent permitted by applicable law, for direct damage caused to CORDERA or third parties as a result of fraudulent, deliberately unlawful or unauthorized use of the website.
Nothing in this section shall limit any rights or protections granted to consumers under mandatory applicable legislation.
8. LINKS POLICY
Third parties wishing to establish a link to CORDERA's website must do so in a manner that does not infringe CORDERA's rights, misrepresent the relationship between the parties or create confusion regarding ownership, sponsorship or endorsement.
The establishment of a hyperlink does not imply any relationship, association, approval or endorsement by CORDERA of the website from which the link originates.
The CORDERA website may also contain links to websites or services operated by third parties.
Such links are provided for informational or convenience purposes. CORDERA does not control third-party websites and is not responsible for their content, availability, security, privacy practices, products or services, except where liability cannot be excluded or limited under applicable law.
9. PURCHASE ORDERS
9.1 GENERAL
All orders are subject to product availability, successful payment processing and any security or fraud prevention checks that may reasonably be required.
Before completing an order, the User will be shown the information applicable to the purchase, including the products selected, prices, available delivery methods and any other amounts or conditions that must be disclosed before the transaction is completed.
An automatic acknowledgement confirming receipt of an order does not necessarily constitute final acceptance of the order.
If an ordered product becomes unavailable or the order cannot be fulfilled, the customer will be informed as soon as reasonably possible and any amount already collected in relation to the cancelled item or order will be refunded in accordance with the applicable payment method and conditions.
9.2 ORDERS SOLD DIRECTLY BY CORDERA
For orders where CORDERA acts as seller, the purchase contract is entered into between the customer and Daughters of Cordera S.L.
The acceptance and fulfilment of such orders will be confirmed through the communications associated with the purchase and are subject to these Terms and Conditions and any specific conditions presented before checkout.
9.3 INTERNATIONAL ORDERS PROCESSED THROUGH GLOBAL-E
For orders shipped to destinations where the international checkout is operated by Global-e, Global-e acts as merchant of record for the corresponding sale.
The sale will therefore be subject to the Global-e Terms of Sale and Privacy and Cookies Policy presented during checkout, in addition to the CORDERA policies applicable to the products and website to the extent relevant.
The Global-e legal entity acting as contracting party for the transaction will be identified in the applicable checkout documentation or purchase receipt.
Prices, payment methods, taxes, duties, shipping options and other conditions applicable to the international transaction will be displayed during the shopping and checkout process according to the delivery destination.
9.4 PRICES, TAXES, DUTIES AND SHIPPING
Product prices and applicable shipping conditions may vary according to the delivery destination.
For orders shipped within the European Union, applicable taxes and duties are included in accordance with the conditions displayed on the website.
For orders shipped outside the European Union, the treatment of taxes and duties varies according to the destination and applicable local regulations. Depending on the destination, applicable taxes and duties may be included in the amount shown, calculated and collected at checkout, or collected upon delivery by the carrier or local customs authorities.
Where applicable taxes and duties are included in the amount shown or collected at checkout, no additional payment for those taxes, duties or customs charges will be requested upon delivery.
The applicable shipping rates, complimentary shipping thresholds, delivery conditions and return costs are set out in the shipping and returns information available on the website and/or displayed during checkout.
10. RIGHT OF WITHDRAWAL AND RETURNS
Returns are subject to CORDERA's return conditions and, where applicable, to the conditions governing the corresponding international transaction.
Nothing in CORDERA's commercial return policy limits any mandatory statutory right of withdrawal or return available to consumers.
Where European Union or other applicable consumer legislation grants a statutory right of withdrawal, the consumer may exercise that right within the legally established period.
In particular, except where a legal exception applies, consumers entitled to the withdrawal rights provided under European Union consumer legislation may notify their decision to withdraw from the purchase within 14 calendar days from the day on which the consumer, or a third party indicated by the consumer other than the carrier, acquires physical possession of the goods.
Once the withdrawal has been communicated, the goods must be returned or sent back without undue delay and, in any event, no later than 14 calendar days from the date on which the withdrawal was communicated. The deadline is met if the goods are sent before the 14-day period has expired.
The consumer will bear the direct cost of returning the goods where this has been communicated in advance, unless CORDERA or the corresponding seller has expressly agreed to bear that cost or applicable law provides otherwise.
In the event of a statutory withdrawal, amounts will be refunded in accordance with applicable consumer legislation, including the original standard delivery costs where legally required. Any additional delivery costs resulting from the consumer's choice of a delivery method more expensive than the least expensive standard delivery option offered may be excluded from the refund where permitted by law.
CORDERA may offer a commercial return policy that is more favorable than the statutory minimum. The conditions, periods and return costs applicable to such voluntary returns are those published in the Returns Policy and applicable at the time of purchase.
For voluntary partial returns outside the scope of mandatory statutory withdrawal rights, where complimentary shipping was originally granted because the order reached a specified threshold and the retained order value subsequently falls below that threshold, the applicable shipping cost may be deducted from the refund where this condition was disclosed at the time of purchase and is permitted by applicable law.
For orders processed by Global-e, the return and refund process may also be subject to the Global-e Terms of Sale presented during checkout, without prejudice to mandatory consumer rights.
11. INTELLECTUAL AND INDUSTRIAL PROPERTY
CORDERA, or the corresponding rights holder, owns or is authorized to use the intellectual and industrial property rights relating to the website and its contents, including, among others, trademarks, logos, photographs, images, audiovisual material, designs, texts, graphics, software, structure and presentation.
The User may access and view the website and may make copies or store content for strictly personal and non-commercial use where permitted by applicable law.
Except where legally permitted or expressly authorized by CORDERA, the reproduction, distribution, public communication, transformation, commercial exploitation or other unauthorized use of the website or its contents is prohibited.
The User must not remove, alter, circumvent or manipulate any copyright notice, technological protection measure or security mechanism incorporated into the website.
12. SUSPENSION OR RESTRICTION OF ACCESS
CORDERA may suspend or restrict access to an account or service where there are reasonable grounds to believe that the User has breached these Terms and Conditions, engaged in fraudulent or unlawful activity, compromised the security of the website or other users, or where such action is necessary to comply with a legal obligation.
Any such measure will be proportionate to the circumstances and will not affect rights already acquired by consumers under applicable law.
13. GENERAL PROVISIONS
CORDERA may take appropriate legal action in response to unlawful use of the website or serious breaches of these Terms and Conditions.
If any provision of these Terms and Conditions is declared invalid, unlawful or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary and the remaining provisions shall remain in force.
The failure by CORDERA to enforce any provision at a particular time shall not constitute a waiver of its right to enforce that provision subsequently.
14. COMPLAINTS AND ENQUIRIES
Customers may submit complaints, enquiries or requests relating to CORDERA products or services by contacting:
E-mail: info@cordera.es
Postal address: Calle Real, 85, 4º, 15003 A Coruña, Spain
Where the enquiry relates to an order, the order number and sufficient information to identify and assess the request should be provided.
For transactions processed by Global-e, customers may also have access to the contact and dispute resolution mechanisms specified in the Global-e terms presented during checkout.
15. APPLICABLE LAW AND JURISDICTION
These CORDERA Terms and Conditions shall be governed by Spanish law, without prejudice to any mandatory consumer protection provisions applicable in the consumer's country of residence.
Any dispute relating to these Terms and Conditions shall be submitted to the courts and tribunals determined by applicable law.
Where the User acts as a consumer, nothing in these Terms and Conditions shall limit or affect any mandatory rights regarding applicable law, jurisdiction or dispute resolution granted under consumer protection legislation.
International purchases processed by Global-e may additionally be governed by the applicable Global-e Terms of Sale presented during checkout in relation to those aspects of the transaction for which Global-e acts as merchant of record.
